Returns must be initiated through our Return Portal.

Note: If the item is damaged or does not meet our return criteria, it will be shipped back to you after inspection.

To be eligible for a return, the item must:

• • Be in the same condition as received.
• • Be unworn and unused.
• • Have product seals intact.
• • Be in its original packaging.
• • Have no perfume or signs of wear.

For more details, contact us at contact@sculp.shop.

We offer three options for returns:

• • Refund (processed after inspection).
• • Store credit for future purchases.
• • Exchange for a different item.

For exchanges, we require 24 hours to check item availability—this process may be faster depending on request volume.

Note: A AED 20 fee applies to the fulfillment of all exchange orders.

International orders that have already been dispatched or picked up by DHL or Aramex cannot be canceled, as they are handled by third-party couriers.

Please inspect your order upon receiving it and contact us immediately at contact@sculp.shop if:

• • Your item is defective or damaged.
• • You receive the wrong item.

We'll work to resolve the issue as soon as possible.

For any additional questions, feel free to reach out to us at contact@sculp.shop.