SHIPPING POLICY
1. CUSTOMS/DUTY & TAXES FOR INTERNATIONAL ORDERS
- Orders are shipped from our regional fulfillment hub in Dubai, U.A.E. Customs authorities in other countries may charge import taxes/duties in accordance with local regulations. These are not included in our prices and must be paid by the customer upon delivery.
2. DELIVERY ESTIMATES AND CHARGES
- Prices shown for each country includes delivery charges unless the total order value falls below a minimum in which case a nominal fee is charged.
- UAE: (1-2 days): AED 25 AED for orders below AED 350.
- GCC: (3-5 days): AED 60 AED
- Other Countries (5-7 days): AED 90.
- Delivery timelines are estimates provided by our courier partner and delays may occur that are out of our control (e.g. due to weather conditions or customs clearance delays).